Overview

In this article, we will review answer management.

Answer Management

Step 2: A list of answers will populate from bank. Check to see if the answers being used at the for the group/community are on the list.   

For Example: Pass/Fail or 1-3 etc.

Step 3: If the answer is on the list select it by clicking on the name to open.

Step 4: Verify the answer collection is configured how the community/group requires. Change as needed and Save.

Step 5: If a new answer option is needed, select the + button.  Add your scoring answers. Once in, fill the scoring options that are needed. If the needed answer option isn’t listed go back to Answer Management to add.

Step 6: Select the Category to Missed if a PTC is needed.

Note: Select Category = Missed will put the answer to a Plan to Correct when selected on a QE Survey or Trip Report. Leave blank if the answer option doesn’t automatically put the item into the Plan to Correct.